At SuryaCARZ, we strive to provide exceptional service to all our customers. We understand that circumstances may change, and we want to ensure a transparent and fair refund policy for your peace of mind.
Cancel up to 24 hours before your pickup time to be eligible for a refund.
Refunds apply for eligible cancellations, excluding any processing or service fees.
Refunds are processed within 3 business days. Actual bank timelines may vary.
For rentals already started, we calculate a prorated refund based on unused days.
No-shows or late cancellations may result in loss of booking amount.
Please email or call us with your booking details to initiate a refund request.
SuryaCARZ values your trust and is committed to a seamless rental experience. For questions or clarifications, reach out to our support team any time.